SHIPPING + RETURNS
We ship all orders from our facilities here in Phnom Penh, Cambodia.
From our artisans hands, packaged with loads of love, and sent straight to you!
Standard — 14-16 business day — $10 flat rate - tracking not provided
Express — 4-6 business day - priced per 1/2 kilo - starting @ $25 using DHL or UPS - tracking providing
*These are estimations based on average ship times and we cannot determine the exact number of shipping days to your location. As most of our shipments are international, we cannot predict delays due to customs, weather, and any other unforeseen causes.
Damaged | Missing Items
Please report any damaged or missing items to us within 10 business days of receipt of the package. Email us at firstname.lastname@example.org and we will work with you to resolve the issue as soon as possible.
Exchange | Return Policy
With the exception of damaged or missing items, all product sales are final and Penh Lenh does not offer any exchanges or returns.
Penh Lenh has no control over how countries choose to levy customs fees, duties or other taxes on incoming goods. We cannot predict what the customs fees will be as each country has its own set of individual policies. If you are not familiar with your countries importing policies and taxation practices, we encourage you to please check before ordering.